Last Updated: May 8, 2026
1. Introduction
Actual Internet LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, communications, and services.
By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information - Including but not limited to:
Name
Email address
Phone number
Service address
Billing information
Project details
b. Technical Information - Such as:
IP address
Browser type
Device information
Website usage data
Cookies and analytics data
c. Communication Information - We may retain records of:
Emails
Contact form submissions
SMS messages
Phone call notes
Customer support conversations
3. How We Use Information
We may use collected information to:
Provide and manage services
Respond to inquiries
Schedule appointments
Process payments
Send invoices and updates
Improve website functionality
Analyze business performance
Provide customer support
Maintain security and prevent fraud
Comply with legal obligations
4. Cookies and Analytics
Our website may use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Remember preferences
Monitor website performance
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing of Information
We do not sell personal information.
We may share information with trusted third parties only when necessary to:
Process payments
Provide requested services
Support website hosting and analytics
Comply with legal requirements
Protect our legal rights
Third-party providers are expected to maintain reasonable security measures.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Retention of Information
We retain information for as long as reasonably necessary to:
Provide services
Maintain business records
Resolve disputes
Enforce agreements
Comply with legal obligations
8. Your Rights
Depending on applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information
Opt out of certain communications
Request information regarding data usage
To make a request, please contact us using the contact information on our website.
9. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites.
10. Children's Privacy
Our services and website are not directed toward children under 13 years of age.
We do not knowingly collect personal information from children.
11. SMS and Marketing Communications
If you provide your phone number or email address, you may receive:
Appointment notifications
Service updates
Customer support communications
Promotional or marketing messages
You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date.
Continued use of our website or services after updates constitutes acceptance of the revised policy.
13. Contact Information
Actual Internet LLC
For questions about this Privacy Policy or your personal information, please contact us through the contact information listed on our website.